Expert answer

Hi John,

OK, there's good news and bad news here. The good news is that the four marques of which you've spoken have all really lifted their quality and reliability games. Renault especially has come on a long way since the dark, unreliable days of the early 2000s. While electrical gremlins are pretty much guaranteed further down the line, that's something you could equally say of any Mercedes-Benz, BMW or Audi.

Dacia tend also to make very reliable cars, in no small part because they're so simple and lacking in the sort of high-end electronics that festoon other models. The brand regularly features very high up in the European JD Power customer satisfaction rankings.

Fiat tends to do less well in those rankings, but much of that is down to a dealer network that's still trying to get its head around modern customer service requirements. The fact is that Fiats these days are no more or less well made or reliable than any other brand (mostly - more on that in a tic). Certainly, we know of many Fiat customers who've had trouble-free motoring for many, many years.

Citroen too has really lifted its game and the latest generations, such as the C4 Picasso and C4 Cactus are really well put together. Long term reliability is still an unknown of course for these new models, but in general, longevity seems to be on the up.

However, just as these Franco-Italian brands have improved, so too have the Japanese and Koreans. There is still a distinct gap in overall solidity between the Japanese brands (Honda especially) and everyone else. It's still the case that if you want genuinely trouble-free motoring, the Japanese are still kings, with the Koreans and Skoda hot on their heels.

That said, I reckon if you bought any Fiat, looked after it properly and made sure it was fully serviced to schedule, you wouldn't have any major problems.

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Hi Reg,

Well, there are a couple of good options around although few of them offer quite as much space as the S-Max. The Citroen C4 Picasso, Volkswagen Touran and Toyota Verso are all smaller than the Ford, but offer plenty of space for five, with room for seven at a pinch. Or you could try the always-excellent SEAT Alhambra (sliding doors are handy in tight car parks) or even the (not very common) Mazda5.

If none of those tickle your fancy, and if you’re looking more for a proper five-seater with jump seats for another two, allow me to pull out of the hat my always-ready answer to seven-seater conundrums - a Mercedes E-Class Estate with those clever folding seats in the boot.

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Hi Ann,

Generally speaking, yes. The C4 Picasso is better built than Citroen's reputation would have you believe and it's spacious and economical to run.

In terms of problems to look for, check the cabin carefully for any bits of detaching trim or family-related damage. As it's the EGS auto, see if it's had the software upgrade that improved the shift quality and check to see if the clutch has been replaced - some early EGS models used to eat up their clutches.

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Hi Ann,

Yeah, you might just scrape into a 2012 model in either car but to be fair, though rolling back to a 2011 or even a 2010 (assuming that condition and history are OK) isn't really going to be any hardship. As for the C4 Picasso, well it's a very, very different type of car altogether - a big, spacious family MPV rather than a low-slung sports saloon. They're nice and comfy, but won't be as well built as either of the German cars.

If it were our choice to make, we'd go with the Audi - comfy, decent to drive and reliable.

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Hi Des,

If you mean the new model, which was introduced in the summer of 2013, then it's generally excellent. Gorgeous to look at (well, we think so anyway) with a fantastic interior, lots of space and excellent economy from the familiar 1.6-litre diesel engine. Citroen's build quality has greatly improved over the past few years, so you shouldn't have any major reliability worries and it's an immensely comfortable car in which to do long journeys. Here's our Irish road test of the five-seat model.

If you're talking about the previous generation then there are a couple of points to keep an eye on. The 1.6 diesel has a habit of developing problems, usually with the turbo's exhaust gas recirculation (EGR) valve. It's a relatively easy fix but it can be pricey so shop around for quotes. Buy as recent a car as you can, as Citroen was constantly improving the build quality as the car developed. Avoid the automatic EGS gearbox - it's awful to drive with and can develop problems with the clutch. Check the cabin very carefully for loose or rattling trim and inspect the bumpers, especially the enormous one-piece front bumper, for any damage - they can be hugely expensive to repair.

Expert answer

Hi Jane,

Sounds like you want to move back into a proper MPV and the best one around at the moment, for my money, is the Citroen C4 Picasso. Citroen registered a bundle of them last year for press and promotional purposes so there should be plenty of good nearly-new or dealer demo stock knocking around. It's a classy looking thing, comfy to drive and utterly massive on the inside. Other good options are the Ford C-Max (great to drive but the boot is slightly on the small side) and the Toyota Verso (a touch unexciting but with terrific quality and lots of space). Or, of you want something with a warranty to match the Mitsubishi's, track down a nice 2013 Kia Carens - a classy looking car with bundles of space.

Let us know how you get on

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Hi Gerard,

OK, it's basic consumer law at work here. Assuming your contract was made with the dealer when he was still a Citroen main dealer, then he must honour the original deal that was made. If not, you've been supplied with the car either as a mistake or under false pretences. It doesn't matter that he doesn't have the Citroen franchise any more - he can still order a car from them under the EU's block exemption rules. If he tries to fob you off saying that his new franchisee won't let him, don't buy it - he must still fulfil the original contract. If there's still no joy, contact Citroen Ireland directly - they're located in Airside Retail Park, Swords, Co. Dublin and explain your situation.

Do let us know how you get on.

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Hi John,

Yup, a small diesel sounds like it should be ideal for you. Depending on what kind or size of car you need I'd recommend either a MINI Cooper D 1.6 (small and sporty), Opel Astra 1.3 CDTi (slower, but more spacious), Toyota Auris 1.4 D-4D (similar to Opel but probably more reliable) or that old favourite the Volkswagen Golf 1.6 TDI BlueMotion (ultra economical). Or, if you need more space how about a Skoda Octavia Combi estate 1.6 TDI or a Citroen C4 Picasso 1.6 HDi?

Help us with your needs and we'll narrow that down a little!

Expert answer

Hi Peter,

OK, you've a couple of good options here. There are five-seat versions of the Citroen C4 Picasso and Renault Scenic that are slightly less bulky than the seven-seat models and which will easily take three car seats across the back. Or you could try one of our very favourite cars of all, the Skoda Yeti, which has just about enough width to fit all three seats in the back. My best advice is to make sure you bring the kids and seats on any test drives you might be doing and make sure that all three fit and that the bigger ones can happily clamber up into their perches.

Let us know how you get on.

Expert answer

Hi Feena,

If you need actual space for seven full-sized adults (as opposed to jump seats for occasional use by small kids) then pretty much all of the medium-sized SUVs, such as the Opel Zafira, Peugeot 5008, Citroen C4 Picasso and Ford C-Max are out of the question. They're simply not big enough. You'll need, therefore, to trade up to a proper, full-size SUV and in that category there's simply nothing better than a Ford Galaxy. There's real space in the third row even for big people and while the 2.0-litre 140hp diesel engine is a bit juicy on tax (Band C) it's pretty good on overall fuel economy .

They're robustly made too, and while the Galaxy isn't on Ford's official Irish price list any more, a quick ring around the dealer network should easily turn up either a dealer demo model or a very young used car.

Let us know how you get on