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Hi Eddie,

The Insignia is a fine car but you'll find it's not as spacious as your old Passat. Still, it's arguably more handsome and sharper to drive, but you have to make sure all the electrical bits are working properly.

As for the value of your Passat, you haven't given me a specific year but I'm going to guess it's around 2006-2007 in which case you're looking at around €5,000 as a trade in, but don't be surprised if you get offered less - cars with big petrol engines (even efficient ones) are forecourt poison right now.

Let us know how you get on

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Hi Brian,

Yeah, I think you're probably right to stick with diesel with those sorts of mileages. Mind you, it's worth pointing out that those two Volkswagens you have aren't on mega-miles yet and it could be more cost-effective to spend a little on getting them spruced up and fit for thousands more miles than chopping and changing.

That said, if you're in need of a good, reliable family car then I'd have a long look at a Toyota Avensis estate. The 2.0-litre D-4D diesel engine is a good 'un and cheap to tax, it's comfy, ideal for long motorway runs and if it's not the most exciting car in the world, then at least it's solidly reliable. Spacious too.

Probably the most cost-effective option is to replace the high-miler with something younger and fitter and then spend a little extra to keep the runaround Golf fresh.

 Let us know what you decide on.

Expert answer

Hi Brendan,

We asked Volkswagen's tech people about this:

"I've never heard of a complaint like this before, but I'm guessing it's something in the adjustable lumbar support feature fitted to the seat that may not be operating correctly or secured correctly. Depending on the specification of the car this may be manually adjustable or electrically adjustable.

Without any knowledge of the mileage or previous use of the car it is not possible to determine if this is manufacturer defect or from an outside influence.

We would recommend the car is brought to a main dealer for inspection and advise on recommended repair."

Sounds like good advice to us Brendan. Here's the Volkswagen dealer locator.

Let us know how you get on.

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Hi David,

All I can say is go for it. The CC (I still always start to say Passat CC even though the Passat name has been dropped) is a fabulous car - smooth, comfy and good to drive and really quite devastatingly handsome. Problems are few and far between, but make sure that the service record is up to date (at only a year old it certainly should be) and check that the seals around the frameless door glass is in good nick and keeping out the rain. Other than that, I'd say you can't go wrong.

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Hi Matt,

I'm afraid €22,000 doesn't seem to be a high price for that car any more. In fact, it's right in the general ballpark for the Passat for a 2012 diesel. The problem you're looking at is one currently facing a great many used car buyers - used values have risen significantly since 2009, because of the scarcity of good cars in the market, a legacy of the collapse in new car sales following the financial meltdown. In some cases, values have risen by as much as a third, and with both Volkswagens in general and diesel models especially being highly sought after, you're shopping in one of the most expensive categories in the second hand market.

Sorry to not have better news!

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Hi Paul,

Bluetooth was not standard on that car. Volkswagen introduced it as standard in 2012.

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Hi Roy,

The Passat is a good, solid car that with just a few points to check. Some of the early 2.0-litre TDI engines had some fragility in the turbo and injector departments, so have any of those cars checked carefully. The 1.6 FSI petrol engine is pretty solid but bear in mind that in a car of the Passat's size, it will have been thrashed pretty hard to keep up with traffic. Have a close look and listen to the suspension for any noises or clonks, and make sure the power steering feels consistent and precise as that system can give trouble too. 

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Hi Siobhan,

Although the Passat is a really well built car, I'd go for the Focus in this instance. The Passat's 1.6-litre petrol engine struggled with the weight of the car, and that made it both uneconomical and rather prone to developing problems. The Focus, although a smaller vehicle overall, struggles less with its 1.4-litre engine and the general build quality on that first generation Focus was excellent. Just check carefully underneath for signs of rust - some first gen Focus models didn't get proper underseal at the factory.

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Hi Rory,

Both cars use dual clutch semi-automatic gearboxes, which are pretty slick-shifting, but Volkswagen's DSG transmission just edges it for smoothness and quickness. 

On the emissions front it's rather bad news I'm afraid. If you're buying 2008 model year cars then you're looking at emissions of 189g/km for the Mondeo 2.0 TDCi Powershift and 175g/km for the Passat 2.0 TDI DSG. That means tax of €750 a year.

It gets a bit better if you can spool forward to 2010 when the Passat's emissions drop to 158g/km so that means a tax bill of €570 a year. 

Just for reference, the Mondeo 2.0 diesel auto gets an official 39mpg while the 2010 Passat with DSG gets 47mpg.

To be honest, if you can live without an automatic gearbox you would be better to go for the 1.6-litre diesel versions of either car. Both have decent performance and much better economy and emissions. For instance, a 1.6 BlueMotion Technologies Passat gets 62mpg and has emissions of just 118g/km so tax of €200 a year.

Expert answer

Hi Paddy,

There aren't any major reported problems on the 1.4 TSI petrol Passat, but just watch the fuel consumption; it's a big car with a small (albeit turbocharged) engine so you may need to work it harder than you think to keep up with traffic. The DSG gearbox can give some problems though. Take a test drive and make sure that the automatic changes are crisp and almost seamless. If not, suspect a dodgy box an walk away.