One of Renault's longest-serving dealers, Joe Mallon Motors, has been named as its Dealer of the Year in Ireland. The award is issued by Groupe Renault, and is based on numerous factors such as customer service and brand compliance. In all, there are nine regional dealerships that are eligible to win the top award, while 28 other dealerships compete to win the CRM Dealer of the Year award. As it turned out, Joe Mallon Motors also won the CRM Dealer of the Year.
Finding new ways to sell cars during Covid
Like every other car dealer in the country, Joe Mallon Motors faced very difficult trading conditions due to the Covid-19 pandemic. Both its locations in Naas, Co Kildare, and Portlaoise, Co Laois, made the transition to display and sell cars online, while utilising contactless car delivery and the option for customers to receive trade-in valuations and apply for finance through the website. This method of selling cars had to become the new normal during 2020 and the feedback from customers has been generally positive.
Upon receiving the prestigious award, Philip Mallon, Director of Joe Mallon Motors, said: "This is something we have been working towards for a long time. It has been a very challenging year for many, and we are no different. To receive the award in a year that has seen the way we do business change so dramatically due to COVID-19, and how our team have adapted to meet this new challenge is very humbling. We are very grateful to our team for their efforts and our loyal customers for choosing and trusting us with their motoring needs, thank you for helping make this possible. Joe Mallon Motors is celebrating 35 years with the Renault brand and would like to thank our Partners in Renault for the recognition.''