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Previously answered questions

Will Audi Ireland honour an import warranty?

Hi, just wondering if you know if Audi Ireland will honour remaining warranty on a demo imported from an Audi dealer in the UK?

Leo

Leo Forde (Meath)

Sep 2017 Filed under: warranty

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Should my Skoda EGR valve be covered?

Hi guys,

I just bought a 2010 Skoda Octavia from a local small time dealer just five months ago and he gave me a six-month warranty. I had been back twice with the car losing power and he told me it was a filter. Just last week the car wouldn't start too easily for me and now the dealer put it in to a main Skoda dealer and they have said it's the EGR valve and the small dealer says he won't cover this under his engine and gearbox warranty.

So my question is, where do I stand here on this matter?

Andy O Brien (Cork)

Mar 2017 Filed under: warranty

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What warranty for on my Volkswagen CC?

Hi, I'm going over to buy a 2013 Volkswagen CC in England at the weekend. There's 66,000 miles on it. I'm looking at buying a private warranty for it that gives me some cover when it's back in Ireland. Would you be able to recommend a private warranty company? I'm getting mixed messages about Mapfre and Carprotect.ie.

Many thanks

Eoin Kelly (Naas)

Sep 2016 Filed under: warranty

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My 2015 Qashqai has an unwanted vibration.

I have a 2015 Nissan Qashqai 1.5 diesel. Recently there is a severe vibration from the passenger side front of the car on standing idle. It disappears after a slight rev on the engine is applied. Would appear the car body is lightly built and the diesel engine vibrates the engine mountings. Is this a common fault and or have you had other queries similar to this on the Qashqai?

William Neale (Dublin)

Mar 2016 Filed under: warranty

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Should Mazda replace my car's clutch bearing?

The clutch bearing has failed on my 2014 Mazda3 with 34000km on the clock. Should I expect Mazda to replace this free of charge?

John Lester

Dublin

John Lester (Dublin)

Apr 2016 Filed under: warranty

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Will MINI pay to replace my power steering pump?

I have a 2004 MINI Cooper and the other day my car suffered sudden failure of the power steering. I believe in 2013 BMW released a letter stating they would extend the warranty coverage for the power assist steering pump and associated cooling fan for 13 years. My car is currently with my local garage and they informed me that the steering pump needs to be replaced and will cost nearly €800 to repair. I am wondering if my car is covered under warranty within Ireland?

Thanks

Catherine Flood (Dublin )

Oct 2015 Filed under: warranty

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When did Ford begin its five-year warranty?

Hi, can you tell me from what date in 2013 did Ford begin its five-year warranty?

Thanks.

Noel Sweeney (Letterkenny)

Feb 2015 Filed under: warranty

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Should air conditioning gas be covered under Peugeot's warranty?

My sister drives a Peugeot 308 bought new in 2012. About a month ago the air conditioning system stopped working and I brought the car to my local dealer and was annoyed that it cost me €60 for gas to be refilled in the system, and not under warranty. I was told it was "a lack of use" that caused in.

Is it really true that if you don't use your air conditioning it will sieze up? And why didn't Peugeot pay for it under its four-year warranty?

Ian Abbott (Longford)

Aug 2014 Filed under: warranty

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Should this dealer replace my engine for me?

I bought a Hyundai i30 off a dealer last July; I paid €6,500 with my own car, which I got €1,600 for. I had six months warranty and in March I discovered an oil leak and brought it to my own garage just up the road. He put in a seal and it cost €100. Then in May the starter went in the car so I had to pay €400 for a new starter.

Then last week I was driving down the road and without warning the car just started to seize. I pulled in and turned off the engine. It was leaking a lot of oil and my local garage collected it. I decided to ring the person I bought it from when I discovered that the engine was gone in my car. I was shocked and expressed my concern to the dealer I bought it from. He told me my warranty was out and that he was not liable, though he said if I paid for an engine that he would fit it free of charge. This will cost me €800 to €1,000 on top of what I paid for the car. My local dealer told me that the engine had been opened before and he found this strange. My question is, is the dealer who sold me the car liable considering it was the engine?

Martina Murphy (Kerry)

Jun 2014 Filed under: warranty

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Should I buy from BMW direct or not?

Thank you so much for answering my other question. You are providing a fantastic service.

I am planning on buying a BMW 520d (2010 or 2011). BMW dealers offer a two-year warranty but charge more for the car. I was wondering if it would be better/possible to buy from another SIMI dealer and maybe purchase a warranty myself from BMW at www.bmw-warranty.ie

Thanks a million, Bill

Bill Hughes (Dublin)

Jan 2014 Filed under: warranty

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4,889 Irish motoring queries answered to date

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