My dealer can't sort a noise in my Qashqai...

Have a "thumping" noise in a 2011 reg Nissan Qashqai. Dealer can't find cause or solution through electronic assessment. Any idea of cause/solution?

Jack O Loghlen (Ennis)

Feb 2015 Filed under: fault

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Expert answer

Hi Jack,

I'm afraid it's very difficult to assess such a problem from afar. If the car is under warranty and the dealer is fobbing you off by saying they can't sort it out, then you need to make a firm stance and say they have to. If that's not the situation, then bring the car to an independent mechanic who won't solely rely on a diagnostic machine to tell them what's wrong. Sometimes a more experienced mechanic will be better at getting to the root of a problem than a computer!

Let us know how you get on

Shane O' Donoghue - Complete Car Adviser
@Shane_O_D